The full journey from someone seeing an ad to becoming a lead. Every stage has to work. If any stage has too much friction, everything below it gets nothing.
Tap any stage for details.
Google Ads, Facebook, YouTube, or word of mouth.
They see the homepage and decide whether to go further.
Vehicle, pricing, protection, trade-in, fees, payment terms. 12-14 steps.
Email and verification code after finishing the deal. This might be where we're losing people.
Keep it for themselves, or send it to an advisor.
Shared deals can be routed to a dealer.